Question 1

How can I design my own custom LED neon sign?

Accepted Answer

Designing your own custom LED neon sign is a breeze! Simply visit our Custom Designs page, choose your favorite font and size, fill out the form with your details, and our team will get in touch with you to bring your vision to life.

Question 2

How long does it take to create a custom LED neon sign?

Accepted Answer

Creating your custom LED neon sign usually takes about 2 to 3 weeks from the time we finalize and approve your design. The exact time can vary based on the complexity of your design and our current order volume. Rest assured, we work diligently to get your sign to you as quickly as possible without compromising on quality!

Question 3

How do I install my LED neon sign?

Accepted Answer

Installing your LED neon sign is simple! Each sign comes with pre-drilled holes for easy mounting on walls or windows. We provide detailed instructions to help you through the process. If you need any assistance, our friendly customer support team is here to help.

Question 4

Are LED neon signs safe to use?

Accepted Answer

Absolutely! Our LED neon signs are safe for both residential and commercial use. They use low voltage and produce minimal heat, making them safe to touch and handle. Plus, they're energy-efficient and built to last. We also conduct thorough quality control checks to ensure they meet all safety standards.

Question 5

Do you ship LED neon signs to PO Boxes?

Accepted Answer

Unfortunately, we do not ship LED neon signs to PO Boxes or Postlockers. Please provide a physical address for delivery.

Question 6

How Long Do Neon LED Signs Last?

Accepted Answer

Our LED Neon signs have LEDs that can last up to 40,000 hours or 4 years of continuous illumination. With continuous use, the LEDs will gradually fade and turn off. To maximize their lifespan, we suggest turning off the signs for 24 hours every 14 days when used 24/7. This prevents overheating of transformers and LEDs, which can decrease their overall lifetime.

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